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COVID-19 Service Changes

We’re still open!

As a small, independent, creative business, all of our design-led products have been crafted in small batches. As many are made to order, these products have primarily been created in isolation in our Edinburgh studio.

The Handcrafting Process
The Handcrafting Process

With this in mind, only one person has been preparing, crafting or hand finishing the handcrafted products at any one time. This has always bided well in maintaining control over the quality of our work, and now has the added benefit of working within government COVID-19 prevention guidelines.

Additional measures have also been introduced within our studio & creative practices during this challenging time in order to protect everyone, and to adhere to government advice and guidelines. Our studio is still be operating, albeit on a reduced scale, and this is what we have put in place:

  1.  Temporary suspension of all activities which involve face to face or direct contact with one another, i.e. courses, open studios, site project visits and meetings, shows, fairs, etc. We will review this situation on a week-to-week basis, in accordance to government guidelines.
  2. We have put all of our custom made products and services on hold until lockdown is eased or lifted.
  3. Orders and deliveries of products will only be available on the interior accessories range, of which we have existing stock of already, i.e. coasters, placemats, selected cushions and samples. These products are all available online through our website.
  4. Orders placed for available products will be prepared in isolation in our studio, adhering to our updated hygiene protocol of:
  • All processing and packaging will take place within a regularly cleaned/ sterilized preparation area
  • Regular hand-washing
  • Regular use of hand sanitizers
  • Gloves and face masks will be worn during processing and packaging
  • Products will be dispatched and delivered using no-contact services available through the Royal Mail and selected courier services.
Additional safety measures
Photo by: Branimir Balogovic from Unsplash

Due to the current limitations, we are asking for your patience while we try to deliver the best service we possibly can under the circumstance. However there may be unforeseen delays in these delivery times.

Photo by: Michel Porro from Unsplash

Gift cards, (including e-cards) are available immediately; the perfect present for a discerning design devotee or budding print maker. Our gift cards may be redeemed on any of product or service offered on our website, i.e. bespoke services, courses, products, although some many not be available until all government restrictions are lifted. Please contact us if you have any questions about what is currently available. Your support is a lifeline for us in continuing with our craft during the pandemic.

Gift Voucher Card
Gift Voucher Card

Stay well!

Much love,

Designer/ Maker  & Owner of Moody Monday

This announcement was updated on: Tuesday, 27th October 2020